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Account Manager

ABOUT THE AGENCY

Orchard is a full-service digital marketing agency that seamlessly blends the ambition and intuition of digital natives with the acumen of proven brand and advertising experts. Grounded in data analytics, we lead our clients by employing robust digital marketing and measurement programs that drive business results. We exist to help our clients to go beyond themselves. To grow beyond. Everything we think and do is about creating measurable commercial impact. At Orchard, we are eternal students of human insight, our clients’ businesses. We are, in a phrase: outcome obsessed.

GREAT TALENT. FIRST & FOREMOST

Orchard’s team of talent is diverse in their backgrounds and expertise – and we’re always looking for awesome people. In short, we’re looking for people who live both personally and professionally by the maxim of “be interested and be interesting!

JOB DESCRIPTION: ACCOUNT MANAGER

An Account Manager at Orchard is an energetic and detail-oriented member of the Account Service team and is responsible for managing general account service activities and client relationships within the agency. They understand that the core of their job is to set the team up for success.

With digital expertise and marketing logic, an Orchard Account Manager is responsible for managing the day-to-day activities of several core elements of client engagements. This could include scope definition, assisting in strategy development, budgeting, management of marketing programs, implementation, campaign reporting, quality assurance and success metrics. Working in conjunction with senior team members, this role is responsible for delivering excellent service to assigned accounts.

RESPONSIBILITIES

Proactively responsible and consistent in the daily management of assigned accounts – with the primary goal of ensuring engagements are delivered in a way that exceeds client expectations with outcomes that are on time and on budget.

REQUIREMENTS

KEY TRAITS

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